Legal
Privacy Policy
Effective date: June 2025
Dwarkesh Chemex Private Limited ("we", "us", or "our") is committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and what rights you have in relation to it.
1. Information We Collect
When you use our website or contact us, we may collect the following information: • Name, company name, and designation • Email address and phone number • Enquiry details and messages submitted through our contact form • Technical data such as IP address, browser type, and pages visited (collected automatically via server logs) We do not collect sensitive personal data such as financial information or government identification numbers.
2. How We Use Your Information
The information we collect is used solely to: • Respond to your enquiries and provide product or quotation information • Send relevant updates about our products and services (only if you have opted in) • Improve the performance and content of our website • Comply with applicable legal obligations We do not use your data for automated profiling or decision-making.
3. Sharing of Information
Dwarkesh Chemex Private Limited does not sell, rent, or trade your personal information to third parties. We may share data with: • Service providers who assist us in operating our website or conducting business (under strict confidentiality obligations) • Regulatory or legal authorities if required by law All third-party partners are required to maintain the confidentiality and security of your data.
4. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device. We use them to: • Remember your preferences • Analyse website traffic and usage patterns You can disable cookies through your browser settings at any time. Disabling cookies may affect certain functionality of the website.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry data is typically retained for a period of 3 years for business correspondence records.
6. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to: • Access the personal information we hold about you • Request correction of inaccurate data • Request deletion of your data, subject to legal retention requirements • Withdraw consent for marketing communications at any time To exercise any of these rights, please contact us at the details provided below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: Dwarkesh Chemex Private Limited 27, Sai Prasad Estate, Santej Vadsar Road, Gandhinagar – 382722, Gujarat, India Email: info@dwarkeshchemex.com Phone: +91 75675 89089